Privacy Policy

Last updated: January 4, 2026

1. Introduction

PixyTrade LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service at pixytrade.com and scanner.pixytrade.com (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, and password when you create an account
  • Payment Information: Billing address and payment card details (processed securely by Stripe; we do not store full card numbers)
  • Communications: Information you provide when contacting our support team

2.2 Information Collected Automatically

  • Usage Data: Pages viewed, features used, time spent on the Service
  • Device Information: Browser type, operating system, device type
  • Log Data: IP address, access times, referring URLs
  • Cookies: Session cookies for authentication and preferences

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your subscription and payments
  • Send you important account notifications
  • Respond to your inquiries and support requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

4. Information Sharing

We do NOT sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating the Service (e.g., Stripe for payments, AWS for hosting)
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Protection: To protect the rights, property, or safety of PixyTrade, our users, or others

5. Third-Party Services

Our Service uses the following third-party services:

These services have their own privacy policies governing their use of your data.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

  • Encryption of data in transit (SSL/TLS)
  • Secure password hashing
  • Regular security assessments
  • Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain information for:

  • Compliance with legal obligations
  • Resolution of disputes
  • Enforcement of our agreements

Usage data may be retained in anonymized form for analytics purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your data

To exercise these rights, please contact us at support@pixytrade.com.

9. Cookies

We use cookies to:

  • Keep you signed in to your account
  • Remember your preferences
  • Understand how you use the Service

You can configure your browser to refuse cookies, but this may limit your ability to use certain features of the Service.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we discover that a child under 18 has provided us with personal data, we will delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. By using the Service, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising privacy rights

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

PixyTrade LLC
Email: support@pixytrade.com